*PLEASE READ BEFORE SUBMITTING AN EMAIL*
Hello MAINFrame Customers,
During this time we have been receiving an increase in order volume and while we can’t thank you enough for your support we are behind with ALL orders (custom cables, extensions, and sleeving supplies). While sleeving supply orders can ship the same day please be aware of a possible 3 week delay as we are behind. Listed below are the estimated shipping times for orders from the purchasing date:
Custom Full Length Cables: 4-6 week lead time
Custom Extension Cables: 2 week lead time
Supplies: Up to 3 weeks
Because of the current pandemic, we are running a small one/two-man crew that is handling all business tasks. This has also affected email responses as well. Please note that there is a delay or lack of response to emails as we are focused on completing your order as quickly as possible. PLEASE refrain from asking for order updates if your order is within the specified time frame.
We sincerely apologize for any inconvenience this has caused you, and are working as quickly as possible to get back to our normal processing times including hiring more staff over the coming weeks.
Please fill out the form below with your inquiry and we will get back to you as soon as possible.